Shipping

We work to process each order as quickly as possible.

Orders will be processed on a first-come, first-served basis within 48 hours of payment confirmation. Orders placed during the weekend or holidays will be processed the next business day.

For items that can be customized or made to order, we have approximately 4 business days to produce your order (depending on the quantity of items in your order)

If your order is custom made, please contact us through our Customer Service at hello@couragem.com or through the store Chat located at the bottom of the store for information on the production time of your items.

The customer will receive an email confirming the order placed on our website, an email confirming payment, and a shipping notification email with the tracking number.

Delivery times via CTT in Portugal and Spain are 2 to 5 business days, within the European Union, 5 to 10 business days, and within the rest of the world, 7 to 15 business days. These delivery times are indicative and are the responsibility of the carrier.

Portugal - Shipping Costs - €5.10. Free Collection from the Atelier in Lisbon (by appointment). Free shipping on orders over €100.

Spain - Shipping Costs -€8.50 (with tracking number) Free shipping from €100

Europe - Shipping Costs - €17.50 - (with tracking number) Free shipping from €100

Rest of the World - Shipping Costs - €24 (with tracking number)

We accept exchanges up to 14 days after receiving the items, except for personalized or custom-made products.